Welcome to Our Terms and Conditions!

This document outlines the terms and conditions (“Terms”) that govern your access and use of our website, services, applications, and tools. These Terms, along with any policies, terms, guidelines, and licenses found on our website, form a complete agreement between you and us. By accessing or using our Services, you agree to be bound by all of the above.

In simpler terms, these Terms are like the rules of the road for using our Services. They explain what you can and cannot do, and what our responsibilities are to you. By using our Services, you’re agreeing to follow these rules.

 

Our Terms Rule the Sale

This section clarifies who sets the rules for your purchase. Here’s the gist:

• We control the terms:

   Our invoice and these terms and conditions (this document) are the final say on how we sell you the product(s) listed on the invoice.

• Your terms don’t apply:

   Any terms in your purchase order or previous communications don’t change these terms. We won’t be bound by them if they add to, modify, or contradict what’s here.

In short, these terms are the foundation of our sales agreement. By accepting them, you agree to our rules for this purchase.

 

How We Accept Your Order

This section explains how we confirm your purchase (i.e., how we accept your order):

• We have options:

   We can accept your offer to buy in a few ways:
  • Signing a copy of your order form and giving it back to you.
  • Sending you a confirmation electronically (through email for example).
  • Simply delivering the goods you ordered.
  • Any other clear action that shows we agree to your order under the laws where we operate.

Basically, we’ll confirm your order in a way that’s clear and in accordance with the law. So you’ll know for sure when your purchase is official.

 

Understanding Our Prices and Payment

Here’s a breakdown of how we handle prices and payment:

• Price by the pound:

   Our prices are typically per pound, unless otherwise stated on the invoice.

• Taxes are on you:

   You’re responsible for any taxes or government fees associated with buying the product.

• Separate agreements, separate payments:

   You can’t deduct money owed under this agreement from payments you might owe us under a different agreement.

In simpler terms, the price is usually per pound, and any taxes are your responsibility. You also can’t use money owed here to pay for something else you owe us.

 

Delivery Information and Payment Options

This section covers delivery timelines and payment methods:

• Delivery Estimates:

   We try our best to deliver your order within the timeframe provided, but these dates are estimates unless we explicitly agree otherwise in writing with a signed document from a company officer. Unfortunately, we cannot be held responsible for any expenses, losses, or damages caused by a missed delivery date.

• Cash on Delivery (COD):

   We offer COD for orders up to Rs. 10,000.

• Advance Payment:

   Orders exceeding Rs. 30,000 require payment upfront before delivery.

In short, delivery times are estimates, and we recommend checking with us for confirmation. For your convenience, we offer COD for smaller orders and require upfront payment for larger ones.

 

Who Takes Responsibility During Delivery?

This section clarifies who’s on the hook for the product during shipping:

• We Choose How We Ship:

   Unless you give us clear instructions beforehand, we decide how and where to ship your order.

• Risk Shifts at Shipment:

   Ownership (legal title) of the product transfers to you as soon as we give it to the carrier we choose, even if there’s an issue with the product (called a “nonconforming tender”). This means you’re responsible for any loss or damage that happens during shipping.

• Rethinking Your Purchase? Too Late:

   If you try to reject the product after we’ve identified it for your order (e.g., picked it out of the warehouse) or if you try to back out of this agreement after that point, it’s generally too late.

In simpler terms: We decide how to ship and you’re responsible for the product once we give it to the carrier. Make sure you really want the product before we ship it!

 

Changing Your Order? Read This First

This section explains your options for changing or canceling your order:

• Cancellation Needs Approval:

   Generally, you can only cancel an order with our written permission (signed by a company officer). You may also need to compensate us for any costs incurred due to the cancellation.

• The Cancellation Fee Clock Starts Ticking:

   Once your order is shipped, you can’t cancel it without a 25% cancellation fee to cover the cost of getting it back.

• Special Orders are Final:

   We cannot cancel special orders for non-standard or custom products.

• We Can Cancel Too:

   We have the right to cancel your order (or part of it) and stop fulfilling it if you break this agreement in a major way, become insolvent (unable to pay debts), or go through bankruptcy or a similar legal proceeding.

In short: Cancellations are generally tricky and may come with fees. Special orders are final. We can also cancel your order if you violate the agreement or have financial problems. Make sure you’re sure about your order before placing it!

 

Changing Your Order? Read This First

This section explains your options for changing or canceling your order:

• Cancellation Needs Approval:

   Generally, you can only cancel an order with our written permission (signed by a company officer). You may also need to compensate us for any costs incurred due to the cancellation.

• The Cancellation Fee Clock Starts Ticking:

   Once your order is shipped, you can’t cancel it without a 25% cancellation fee to cover the cost of getting it back.

• Special Orders are Final:

   We cannot cancel special orders for non-standard or custom products.

• We Can Cancel Too:

   We have the right to cancel your order (or part of it) and stop fulfilling it if you break this agreement in a major way, become insolvent (unable to pay debts), or go through bankruptcy or a similar legal proceeding.

In short: Cancellations are generally tricky and may come with fees. Special orders are final. We can also cancel your order if you violate the agreement or have financial problems. Make sure you’re sure about your order before placing it!

 

About Taxes and Shipping Costs

This section explains how we handle taxes and shipping costs:

• Taxes Are On You:

   You’re responsible for any taxes or government fees associated with buying the product. These will be added to your invoice total.

• FOB Seller’s Facilities:

   Our prices typically don’t include shipping costs. FOB stands for “Free On Board,” which means ownership (and responsibility) for the product transfers to you once it leaves our facilities.

• Shipping Costs Extra:

   We’ll add any applicable shipping charges to your invoice.

In simpler terms, the price doesn’t usually include taxes or shipping. You’ll be responsible for those on top of the base price.

 

 

What’s Covered Under Our Warranty (and What’s Not)

This section explains our product warranty:

• We Warrant Against Defects:

   We guarantee that the product you purchase will be free from material and workmanship defects at the time of delivery.

• Don’t Rely on Invoice Analysis:

   Any analysis included on your invoice is for informational purposes only. It’s not a complete product description, warranty, or specification unless we explicitly state it as such in writing.

In short, the product is guaranteed to be free of defects when you receive it. Don’t rely on the invoice analysis for a full picture of the product’s features or specifications.

 

 

Limiting Our Responsibility (and Your Time to Sue)

This section outlines two key things:

• Maximum Liability:

   Our maximum financial responsibility for any product-related claims is limited to the amount you paid for the product(s) according to the invoice. This applies even if our negligence (failing to take proper care) is partly or fully to blame.

• Sue Us Soon:

   Any legal action against us for a breach of this agreement must be filed within one year from the date the issue arose.

In simpler terms, our maximum compensation for product issues is what you paid for them. You also have a limited window of time (one year) to sue us if there’s a problem.

 

 

Inspect Your Order Quickly: Return Policy

This section explains your rights and responsibilities regarding returning products:

• 2-Day Inspection Window:

   You have two (2) days from the delivery date to carefully examine the product(s).

• Report Issues in Writing:

   If you find any defects or other reasons to return the product, you must notify us in writing within those two days.

• Details Matter:

   Your written notification should clearly explain each and every reason why you’re rejecting the product.

• Silence Means Acceptance:

   If you don’t notify us of any issues within two days of delivery, you automatically waive your right to inspect the product and your acceptance of the product is considered final.

In short, you have a very limited window (2 days) to inspect your order and report any problems in writing. If you miss that deadline, you’re generally stuck with the product.

 

 

Holding Us Harmless: What This Means for You

This section explains a legal concept called “indemnification” and what it means for you, the buyer. Here’s the gist:

• You Agree to Protect Us:

   You agree to defend, compensate (indemnify), and hold harmless us (the seller), our affiliated companies, and related businesses from any legal claims, losses, liabilities, damages, and expenses (including lawyer fees) that arise from several situations:
  • Any problems caused by altering or modifying the product yourself (with or without our permission).
  • Improper handling or storage of the product by you.
  • A breach of this agreement by you (e.g., not following the terms).
  • Improper labeling of the product by you, regardless of our advice.
  • Any actions or inactions by you, including injuries (or even death) to people, property damage, economic losses, or other legal issues.

• Broad Coverage:

   This indemnification covers a wide range of scenarios, including situations where we might be partially to blame.

• Our Other Rights Aren’t Affected:

   This clause doesn’t take away any other legal rights we may have to hold you accountable.

In simpler terms: You basically agree to take responsibility for any legal or financial issues that stem from your actions related to the product, including modifying it, handling it wrong, or labeling it incorrectly. This covers a broad range of situations and doesn’t limit our other rights under this agreement.

 

Important Extras: Electronic Info, Assignments, and More

This section covers a few additional housekeeping items:

• Going Green with Electronic Notices:

   We can send you agreements, notices, disclosures, and other information electronically, and that will still satisfy any legal requirements for written communication.

• You Can’t Share Your Rights (Without Our Permission):

   You can’t assign or subcontract (give your rights or obligations under this agreement) to someone else without our written consent.

• We Can Share Our Rights:

   We have the right to transfer, assign, or subcontract any of our benefits or obligations under this agreement to a third party.

In short, we can communicate with you electronically, and you generally need our permission to involve any other parties in this agreement. We, on the other hand, have more flexibility to assign our rights or obligations.

Settling Disputes: Pakistan Law and Arbitration

This section clarifies two key points regarding disagreements:

• Pakistan Law Applies:

   This agreement will be interpreted and follow the laws of the Islamic Republic of Pakistan, excluding any conflicting laws within Pakistan itself.

• Arbitration for Disputes:

   If a disagreement arises, it will be ultimately settled through arbitration according to the Supreme Law of Pakistan (which refers to the Constitution of Pakistan). This means a neutral third party will make a binding decision.

In simpler terms: If we have a disagreement, Pakistani law applies, and it will be settled through arbitration, not the court system. This means a neutral person will make a final decision based on Pakistan’s Constitution.